19.09.2007
fiebig+team Named Avaya Platinum Business Partner Again
Frankfurt am Main, September 19th, 2007 – Avaya, a leading global provider of business communications applications, systems and services, has once again awarded channel partner fiebig+team "Platinum status." By doing so, Avaya has renewed its ongoing cooperation with fiebig+team and together with its Platinum partner will focus on the high-growth Communications-Enabled Business Processes business segment. Avaya has cooperated with fiebig+team for over ten years and recently selected the Frankfurt company as Avaya Business Partner of the Year 2006 in Germany.
Avaya offers its sales channel partners three different partner categories: Silver, Gold and Platinum. Based on a point system, partners gain certification at a given level with a wide scope allowed for specialization and choice of product area. Sales and service technicians working for a Platinum-certified business partner are required to have highly detailed product skills and expertise. Intensive, product-specific training offered at the Avaya University provides employees with expert knowledge. In addition, as a Platinum Business Partner, fiebig+team is measured based on how successfully they sell Avaya products and the quality of their sales and distribution infrastructure. Avaya and its Platinum-level partners form strategic partnerships and jointly provide support to key accounts.
Systems house fiebig+team is well known for its ability to integrate corporate solutions with call center applications. fiebig+team is also an active participant within the Avaya Developers Connect Program. With its shared strategic focus on Communications-Enabled Business Processes (CEBP), fiebig+team is operating in markets viable far into the future and extending its expertise in the areas of VoIP technology and enterprise process optimization applications.
"Their exceptional level of commitment and visionary business strategy make fiebig+team a key motor within Avaya’s Business Partner concept," says Jürgen Kirchmann, Head of Indirect Sales Germany at Avaya, adding "The Platinum level of the partnership between fiebig+team and Avaya deepens our successful and long-term cooperation even farther."
"For more than ten years Avaya has been one of fiebig+team’s most significant technology partners. The two partners have already successfully completed more than 500 customer projects. In recent years we have systematically extended our solutions and service portfolio in the direction of high-level system integration and round-the-clock managed services," explains Walter Fiebig, Managing Shareholder of fiebig+team.
As early as 2004 fiebig+team became the first company to achieve platinum status in Germany. As of July 1, 2007 the telecommunications system specialist has once again met the rigorous requirements for gaining Platinum certification.
