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Advantages offered by Avaya Communication Manager 5

Find out how you can reduce your operating overheads with the latest release and ensure high availability and security for your VoIP infrastructure while also improving staff productivity. And save as much as 50% by September 30, 2008.

With Avaya Communication Manager, fiebig+team is offering customers a high-performance communication platform, which ensures the most recent corporate requirements can be met and provides a solid basis for future enhancements and state-of-the-art technologies.

Avaya’s Communication Manager 5 not only delivers a wide range of new features and functions, key SIP-enabled technology has also been introduced. The flagship software allows interoperability of third-party software and hardware and supports open standards. In addition to Communication Manager 5, Call Center 5.0 and Proactive Contact 4.0 also support the open SIP standard, allowing companies to implement an end-to-end architecture and drive operating costs down.

Other benefits delivered by SIP include support of many types of real-time communication—regardless of whether content is based on speech, video, IM or a collaborative application. SIP makes employees more easily accessible, letting users inform others about their status, availability and how they can best be contacted. In addition to offering ease of integration within Web Services, SIP is a key component for setting up a services-oriented architecture (SOA) for communication-supported business processes.

With comprehensive security management, Communication Manager 5 features secure IP telephony infrastructure while pursuing the objectives of high availability, survivability and failsafe resiliency at the same time. For example, transparent failover can be triggered in case of system, hardware or network failure.

Deploying Communication Manager 5 lowers total operating costs thanks to the potential for streamlining and consolidating communication infrastructure. Modern technologies and protocols also help reduce IT energy costs.

More Information

Please contact us. We will be glad to advise you on migrating to Avaya Communication Manager 5 and can work out a proposal to meet your specific requirements. Please use our contact form for requesting a proposal.

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